Financial Resources

Many programs are available through Wake County and the State of North Carolina to help those having trouble with rent, utility, or even medical bill payment, due to COVID-19.

Browse through the tabs below to find the resources you need.

  1. Utility Assistance
  2. Medical Assistance
  3. Other Resources

Town of Apex Customer Utility Assistance Program (UCAP)

The Town of Apex has created a program that set aside approximately $500,000 to assist customers who are subject to disconnection.

About the Program

  • Customers may receive up to $636 in assistance, or their total outstanding balance (whichever is less).
  • The program is available to residential customers who live within the Apex town limits.


  • Applicant must be a Town of Apex residential utility customer
  • The service address must be inside the corporate limits of Apex
  • Applicant must be a US citizen
  • Applicant must show proof they live at the service address (picture ID)
  • Utility bill(s) must be subject to disconnection
  • Total household income must be less than or equal to the chart below based on the total number of people living in the home. 
Number of People in the HomeIncome Limit

How to Apply

Customers must apply through our program partners, Western Wake Crisis Ministry, who will determine eligibility based on federal poverty levels.

Online: Application (in English) | Application (en Espanol)
Call Western Wake Crisis Ministry: (919) 362-0657 ext. 1009

Wake County Energy Assistance

Wake County programs to help with heating, cooling, and water bills. 

Call: (919) 212-7000