Utility Account Access / Payment

Online Services
The following is available through eServices:
  • Sign up for paperless billing
  • View current and past utility bills
  • View consumption history
  • Make payments online with no additional service fee (Visa and MasterCard accepted)
Register for eServices now!

Payment by Phone - (919) 362-8676


Customers may use pay-by-phone services to pay utility bills, access general account information, and inquire about billing history. View Terms & Conditions before using this service. 

NOTE: Please have your Account Number ready when dialing in.
register.for.eservices
view.your.account
pay.your.bill

Reconnection After Nonpayment


Once you've made your payment through eServices please contact our office at 919-362-8676 Monday through Friday, between 8 a.m. and 5 p.m. to schedule reconnection of your utility services. After hours reconnections are available weeknights between 5 p.m. and 10 p.m. and on weekends between 8 a.m. and 10 p.m. for a fee of $35 by calling 919-362-8661.


Other Payment Methods


Walk-In
Monday - Friday, 8 am - 5 pm
Apex Town Hall (1st floor)
73 Hunter Street
Apex, NC 27502
Drop Box
Apex Town Hall Parking Lot
73 Hunter Street
Apex, NC 27502
Available 24/7
Mail In
Town of Apex
PO Box 250
Apex, NC 27502
Additional Assistance
(919) 362-8676
Automated service available 24/7
Bank Draft:
To enroll complete a Bank Draft Form (PDF) and return it to the Finance Department .