Text "OUT" to (919) 372-7475 Apex electric utility customers can report power outages via text message. Customers are auto-enrolled in the system, using the phone number currently listed on their account.
Want to take advantage of this service? Check that the phone number listed on your utility account is current and can receive text messages. View your information and correct any outdated numbers here. Once your phone number is updated in our system, you will be auto-enrolled and can begin texting "OUT" to report.
WHEN SEARCHING BY ADDRESS TO REPORT AN OUTAGE, DO NOT INCLUDE THE STREET SUFFIX (Road, Street, Ally, Avenue, etc.)